Trimble's Commitment to Online Privacy
[Last Updated: September 26, 2013]
Your right to privacy is important. At
Trimble we believe that personal information you choose to furnish online
should only be used to help us provide you with the highest quality of
products, services and support. We display this Privacy Statement to make you
aware of the information practices for the Trimble Outdoors websites, including
what type of information is gathered and tracked, how the information is used,
and with whom the information is shared. We may update this Privacy Statement
from time to time to stay current with changes in our business and/or to better
serve you. We encourage you to visit this page frequently to inform yourself
of any changes.
This Privacy Statement covers Trimble Outdoors' family of
corporate websites, which include:
websites are operated by Trimble Navigation Limited from its facilities in the
United States. Some of our subsidiaries or programs have their own, possibly
all websites you visit.
Consent to Use and Transfer
Please note that if you submit personal data through this
Trimble website, you will send it to us (Trimble Navigation Limited) in the
United States. We will collect, process and transfer your personal data in
accordance with this Privacy Statement but possibly not in accordance with the
laws of the jurisdiction in which your reside. By submitting
your personal data through a Trimble website you consent to Trimble's
collection, use, storage and transfer of your personal data to our
company databases and other repositories, wherever located, for the
purposes for which it is submitted and in accordance with the policies set
forth in this Privacy Statement.
Types of Data Collected Online
You can browse the website
without entering any personal information. Only general, non-personally
identifiable information that Trimble logs from all website visits, such as
Internet service provider, operating system/browser type, and pages accessed,
will be collected in those instances. This means that a user's session will be
tracked, but the user will not be individually identified.
There are times, however, when we or our business partners (such
as our external service provider(s) identified below) may need information from
For example, you may choose to give us personal information when
and subscribe to the services
provided through our websites;
and share trip information as a subscriber;
products or services;
as a user of Trimble products;
requests for information, materials, customer and other services, and for
product support, repairs and upgrades;
to newsletters and online services;
contests, sweepstakes and other promotions featured through this website;
a user profile to receive future information, special offers and
At such times you may be asked to provide contact and billing
information (e.g., your name, address, telephone number, email address, credit
card number and expiration date), as well as information about the product or
service purchased (e.g., product I.D., serial number, customer number, product
version). Demographic or other personal information may also be requested,
however, volunteering such information is optional. By
providing the information to Trimble you consent to our transfer of this
information to our company databases and other repositories, wherever located.
Notice Regarding the Potential Additional
Collection of User Data. Data
that is stored on your mobile phone or other wireless device will upload from
your phone or device and be transmitted to our servers when such upload and
transfer is initiated by you or if you have otherwise consented to it, such as
when you voluntarily upload and share Trip information as described below. The
gathered data may include but is not limited to, track logs (a track log
consists of a list of spatial points and the times your Trimble software
application was at given spatial points), diagnostics, and information related
to advertisements that were viewed on your mobile phone or device, how often
they were clicked and how often certain actions such as saving a coupon were
Use of Data
Trimble uses personal information collected on its websites for
the purpose for which it is requested or as necessary or permissible under
applicable law (e.g., in some jurisdictions we may have to keep invoices under
tax laws). We also may use the information you provide to notify you later
about new developments with respect to the products and services you have
purchased or to inform you about new products, special offers and services
offered by Trimble, its subsidiaries and affiliates ("Trimble
Companies") or its business partners. It is important to note that you may
opt out of receiving further information from Trimble, as discussed in detail
below. We use non-personal information to analyze sales trend data as it
relates to geography, time and demographics.
Specific uses of personal information that vary from this
privacy policies applicable to a particular service, contest or promotion. To
the extent that you are notified of potential uses of your personal information
service agreement with us or enrollment in a particular contest or promotion,
the uses of information set forth in that agreement, contest or promotion will
of Service, End User License Agreements, and privacy policies applicable to the
service(s) that you have purchased or the contests or promotions for which you
sign-up or in which you participate.
With Whom We Share Information
In the ordinary course of business Trimble will not sell, trade
or rent your individual identifying information to others absent your consent
to do so. Trimble may share the personal data you provide online with Trimble
Companies and other business partners as described below:
- Affiliated Companies and Business
Partners. We work together with affiliated companies and business partners
who are acting on our behalf for the uses described above. For example, an
external service provider listed below may host or operate an online
Trimble service, or process credit card transactions. When an affiliated
company or one of our business partners is involved in a transaction with
you, we may share personal identifying information related to this
- Trimble Authorized Dealers and
Distributors. We work with and through members of our distribution channel
to provide customers and potential customers with product information and
customer service. For example, Trimble may forward the contact information
of a potential customer to a Trimble-authorized dealer to respond to a
customer inquiry about Trimble products. Or Trimble may forward such
contact information to enable a Trimble-authorized dealer to furnish
customers with product updates. Trimble requires that its dealers and
distributors keep confidential any personal data of customers or potential
customers disclosed to them.
- Agents. We use agents to act on our
behalf. For example, agents may fulfill orders, provide support, or
organize sweepstakes. Agents are only given access to the information
necessary to perform their functions and Trimble requires that its agents
keep confidential any personal identifying information disclosed to them.
- Mergers and Reorganizations. In the
event of a corporate reorganization, such as a merger, acquisition or sale
or transfer of assets by Trimble outside the normal course of business,
customer information may be transferred to third parties.
- Other Situations. Finally, Trimble may
release personal identifying information when we believe, in good faith,
that such release is reasonably necessary to (i) comply with law, (ii)
enforce or apply the terms of our user agreements (e.g., Trimble website
Trimble, our website users, or others.
- IMPORTANT: Sharing Trips
with Others. A principal
feature of the service for some of the websites is enabling subscribers to
create Trips that may shared with other members of the community and
general public. The Trips that you create may
incorporate personalized itineraries and routes of trips taken, points of
interest, geographic coordinates and waypoints, photographs, etc. As a result, a
Trip may contain personal information if you have chosen to include
it. Trimble shares
such Trips and other content with other companies and enterprises who
likewise display and post the Trips on their own or other third-party websites
for use by subscribers or the general public. THEREFORE, DO
NOT INCORPORATE ANY PERSONAL INFORMATION THAT YOU DO NOT WISH TO BE
DISCLOSED TO OTHERS IN ANY TRIP YOU CREATE AND SHARE ON THE WEBSITE.
- IMPORTANT: Information
disclosed through Forums. Forums and blogs enable
visitors to the website to exchange information. All information
disclosed in your messages to these Forums (also known as "posts" or
"topics") becomes public information and you should exercise caution when
deciding to share any of your personal information. Also please note that
registered members of the Forums will be able to view the information in
your User Profile with the exception of your password and email address.
- Notice About Location Based Services. To provide Services, location-based data related to
the operation of your mobile phone or other wireless device used in
connection with the Services ("Location Data") is derived via your
Communications Carrier, certain third-party service providers, or directly
from the mobile device. Location Data is used on the mobile software
application only while the application is running and in accordance with
your privacy and opt-in settings. When you use this software to
voluntarily upload and share Trips through the Services, information
regarding your geographic location(s) may be accessed and disclosed
through the software used with those Services. You agree to notify any
other users associated with your website account of this feature. You
control when your location is shared with others by managing the settings
on the application. You may revoke the foregoing consents within the
software application by opting-out of sharing location information through
the Services or from your device.
External Service Providers
The following external service provider(s) collect information
through our website:
a leading outsourced customer satisfaction survey service provider, hosts
and operates online surveys for Trimble. When you complete a survey
hosted by SurveyMonkey.com, your responses will be stored on the servers
owned and operated by this company. According to the privacy statement of
SurveyMonkey.com, this company will not use the information collected from
our surveys in any way, shape or form. SurveyMonkey.com has been
certified to meet Safe Harbor privacy requirements on November 29, 2004
and placed on the Safe Harbor list of companies accordingly. This list
can be found at: http://web.ita.doc.gov/safeharbor/SHList.nsf/WebPages/Oregon.
Get IT Mobile, Inc
uses GET IT to direct customers who wish to download and/or purchase an application
product to an appropriate third party marketplace to download the application. GET
IT allows content publishers to market their mobile apps and content throughout
many venues, including websites, social networks, email or even offline media. Users
simply enter their mobile phone number, email address, scan a QR code, text a
keyword or click on a get.it link, and GET IT connects them with the advertised
content publishers to market their mobile apps and content throughout many
venues, including websites, social networks, email or even offline media. Users
simply enter their mobile phone number, email address, scan a QR code, text a
keyword or click on a get.it link, and GET IT connects them with the advertised
mobile app or content. More info at: http://getitmobile.com/privacy.
Google Analytics is a website statistics service
that Trimble uses to track our website activity including traffic sources,
visitors' information, their activity and sales. This helps us in understanding
our audience and improving the customer experience on our websites. For further
information about Google Analytics data privacy practices, please view its
Trimble uses PayPal to process credit card
transactions and for electronic check processing. Trimble passes PayPal the
name of the customer and customer credit card or electronic check details. For
website at https://www.paypal.com/.
MailChimp to manage our newsletter and other email lists. There is no
third-party tracking in messages we send through MailChimp besides MailChimp's
own analytics, which may aggregate how many subscribers open a message or click
available at http://mailchimp.com/legal/privacy.
Please note that our websites contain links to other websites.
When you access a third party's website, even one that may contain the Trimble
logo and content regarding Trimble's products and services, please understand
that the website is independent of Trimble. We do not control the privacy
policies of any third party websites. If you click-through a banner ad or link
to a third party website and submit your information, you will be subject to
the privacy policies of those third parties. We assume no responsibility or
liability for any third party policies or the actions of third parties. A link
to a third-party website is not an endorsement.
Trimble will not share personal identifying information provided
to us online except as stated above without allowing you the opportunity of
consenting to or opting out of such disclosures. When you place an order for
Trimble products, register as a user of Trimble products, services or promotions,
or when you submit a user profile you are given the opportunity of notifying us
as to whether you would like to receive future information, special offers and
communications via email. All unsolicited email marketing and promotional
communications contain an opportunity for you to decline future communications.
Additionally, at any time you can opt-out of receiving such further information
from Trimble by sending your opt-out request to firstname.lastname@example.org, or
in the case of MyTopo or Terrain Navigator products to email@example.com. Trimble will use its best
efforts to comply promptly with all such requests.
Protection of Children's
The website is a general audience website and does not knowingly
collect any personal information from children.
Cookies and Options for
Controlling Use of Your Personal Information
Cookies are small pieces of information stored through your
Trimble or its third-party agents, to better serve you when you return to the website.
If you prefer not to receive cookies you have the option of setting your
browser to warn you before accepting cookies or to reject them altogether. If
you do so, however, some areas of some websites may not function properly.
You should be aware that if you voluntarily disclose personal
information online in a public area, such information can be collected and used
by others. We do not control the actions of our visitors and registered users.
If you disclose personal information in a review, bulletin board or any other
publicly accessible portion of a Trimble website, you do so at your own risk
and you understand that your submitted information may be collected and used by
others to send you unsolicited messages or advertisements, or for other
purposes. Please remember that protection of your privacy begins with you. You
are solely responsible for maintaining the secrecy of any password you use, and
you should always be careful and responsible whenever disclosing information
online. Although we will use commercially reasonable efforts to safeguard the
privacy of your personal information, transmissions made by means of the
Internet cannot be made absolutely secure. Trimble assumes no liability for the
disclosure of data due to errors in transmission or actions of unauthorized
third parties. Trimble cannot ensure or warrant the security of any information
you transmit to us or from our services.
How You Can Access or Correct
You can access or ask for corrections of your personally
identifiable information that we collect and maintain in retrievable form by
following the procedure below. If you have
included any personally identifiable information in a Trip that you have opted
to share on the website then you are solely responsible for editing, modifying
or deleting that personal information. Please
be aware that any such edits, modifications or deletions of previously posted
Trips will only apply prospectively.
1. Contact support@Trimbleoutdoors.com,
or in the case of MyTopo or Terrain Navigator products to firstname.lastname@example.org, for general requests by
sending a detailed message explaining your request including:
- Full contact information (your name,
street address, e-mail address, telephone number).
- Details of the request (e.g. change of
e-mail address, unsubscribe from a newsletter, review of personal
information, etc.). Please be very specific about the concerns that led to
To protect your privacy and security, we will take reasonable steps to verify
your identity before granting access to information or making corrections.
reserve the right to decline unreasonable requests for information access and
correction. If this right is exercised, we will inform you about the reasons
for which your request is declined and explain to you a dispute resolution
process should you wish to use it.
the information to which access is requested is not maintained in a retrievable
form, we will explain why access cannot be provided and how this type of
information is collected and used.
the information to which access is requested is maintained in a retrievable
form, we will respond to your request within ten working days. Access to the
information will be provided in the form of disclosure and will not involve
your direct access to our data repositories, on-line or off-line.
Acceptance of Privacy Statement
and How to Contact Us
By using the website, you signify your acceptance of this
Privacy Statement. If you do not agree or are not comfortable with any portion
of this Privacy Statement, your only remedy is to discontinue use of the website.
We reserve the right to modify this Privacy Statement at any time. Your
continued use of any portion of the website following notification or posting
of such changes will constitute your acceptance of the amended Privacy
Statement. If you have requests or questions in connection with this
Privacy Statement you may contact us at support@Trimbleoutdoors.com,
or in the case of MyTopo or Terrain Navigator products to email@example.com.